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Warranty / Return Policy

Warranty / Return Policy

ACE/Security Laminates Do It Yourself Kit is sold under the following agreement with its customer:

DIY window film is cut-to-order per customer and is non-returnable.

DIYWindowSecurity.com or ACE/Security Laminates will replace defective products at no cost to its original customer if the product has a manufacturing defect. In order to proceed with a warranty claim customer must contact DIYWindowSecurity.com and obtain an RA (return authorization) number. The return shipment must be marked damaged upon receipt and returned to DIYWidowSecurity.com within ten (10) days of the receipt of the products by the customer. Return shipping is the responsibility of the purchaser. DIY Window Security or Ace Security Laminates will replace any product having a verified manufacturers defect upon receipt of the following: the damaged product, the original dated sales receipt and a written explanation of the defect. DIYWindowSecurity.com. ACE/Security Laminates will not offer any warranty after the expiry of the ten (10) days delay from delivery of product. All product is shipped UPS insured any damage resulting in shipping will be covered as a carrier insurance claim.

Since the installation of the films will not be done by trained technicians, ACE/Security Laminates or DIYWindowSecurity.com cannot warranty the products once installed. DIYWindowSecurity.com and ACE/Security Laminates assume no liability whatsoever against any product deterioration. DIYWindowSecurity.com and ACE/Security Laminates do not assume liability from glass breakage from any cause including breakage from thermal stress.

DIYWindowSecurity.com and its affiliates make no independent claims on the performance of ACE Security Laminate. Performance data is based on independent third party testing and materials provided by Ace Security Laminates.DIYWindowSecurity.com and ACE/Security Laminates do not warrant that its products are break-in resistant, bullet resistant or bomb resistant. DIYWIndowSecurity.com and ACE/Security Laminates assume no liability for damages to persons or property arising as a direct or indirect result of the use or inability to use any products or instructions offered. The customer agrees to take full responsibility for any damages (including consequential and incidental damages) if incurred. No warranties are expressed or implied. There are no warranties of fitness for application for a particular purpose or merchantability applicable to the products. In no event does ACE/Security Laminates warrant the safety or the effectiveness of the products. In no event shall ACE/Security Laminates be liable or responsible for any loss or damage, direct, incidental or consequential.

Installation Kits contain a variety of razor sharp blades and knives, absolutely no responsibility will be taken by Web Commerce Partners, Inc., DIYWindowSecurity.com, or ACE Security Laminates for any injury or damage caused, either to person or property, by the use or misuse of any of the blades, knives or other tools. Use of any of the tools constitutes acceptance of these conditions. Neither shall responsibility be taken for the suitability of any window film purchased; user shall accept all responsibility for the suitability and application of the window film's. Neither shall any warranty or guarantee apply to either the film or installation. Glass that is damaged, cracked or chipped should be replaced prior to installation of film. Applying film to damaged glass may result in further cracking or heat/stress fractures and no liability shall be accepted for damage or injury, either direct or consequential, to any person or property resulting from the installation of window film.

DIYWindowSecurity.com and ACE/Security Laminates are under the assumption that its customers are of sound mind, can read and interpret English and that the customer assumes all responsibility for purchase, safe, proper and legal use of the products they purchase. Any security film waste as a result of incorrect measurements is the responsibility of purchaser. Point of sale is Tampa, Florida. Any legal issues brought forth against ACE/Security Laminates will be governed by the laws of the Province of Ontario, Canada. Any legal proceedings will be held in the city of Ottawa, Ontario, Canada. This disclaimer and warranty is a legally binding contract between ACE/Security Laminates / DIYWindowSecurity.com and its paying customers.

THIS WARRANTY PROVIDES CERTAIN LEGAL RIGHTS AND THERE MAY BE OTHER RIGHTS WHICH MAY VARY FORM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE ABOVE LIMITATIONS AND/OR EXCLUSIONS MAY BE INAPPLICABLE.

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