At DiyWindowSecurity.com, we know you want to remain in control of your personal information. Earning and retaining your trust is of paramount importance and it's a responsibility we take very seriously, every day.
How Secure Is Information About Me?
You can feel safe sending your information to DiyWindowSecurity.com. We have implemented various security measures to protect your personal information.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input -such as passwords and personal information. We use the strongest 128-bit encryption available (provided by Thawte, a leader in Internet security).
Credit Card Masking
During the checkout process, we reveal only a portion of your credit card numbers when confirming an order. Of course, we securely transmit the entire credit card number to the appropriate credit card company during order processing.
What personal information does DiyWindowSecurity.com gather from me and how is my information used?
When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or create an account or other services as described below. We do not knowingly permit the site to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children. A valid credit card is required to make a purchase on our site.
Making a Purchase
In order to purchase products through our site, you must provide us with certain personal information such as your name, your credit card number and expiration date, your credit card billing address, your shipping address, your telephone number, and your e-mail address. We require this information so that we can process, fulfill and confirm your order and keep you informed of your order's status.
Create an Account
If you choose to create an account with DiyWindowSecurity.com, you must provide your name, address, telephone number, e-mail address, password, and password validation. This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete a product purchase; (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to our site. In addition, we need your e-mail address to confirm your new member and each order you transact on our site.
Automatic Logging of Session Data
We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.
Does DiyWindowSecurity.com.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not sell, rent, or trade individual customer names or other personal information to third parties. We may disclose personal information in response to legal process (e.g. in response to a court order or subpoena), or we also may disclose such information in response to a law enforcement agency's requests.