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What are our customers saying...

On Tuesday night 6/28 I placed an order over the internet. Because I needed it by July 6th, I paid for priority shipping. To my surprise it was shipped the next day 6/29 and arrived here in California on 7/1. This is great service - thank you.

Thanks for a super fast delivery and service to the UK. Your prices were lower including postage to here,and a lot faster than some local suppliers. I will be back.

Thank you for great service and great products. We even had to make a change in our order, you were terrific about it. We got the new order in time for our trip and the products are exactly what we wanted.

Could not believe your prompt service!!!! I ordered my luggage locks on Aug 16th from Arizona....and my order arrived this morning the 18th of Aug from Tampa, FL...

I know I paid USPS Priority Mail $3.85------BUT to receive my order in TWO days was awesome!!! It takes most companies 72 hours to just process an order BEFORE shipping.

It takes three to four days to get a letter 5 miles from my house!!! Go Figure!!!

I just had to email you and let you know your business is GREAT....I have told all my friends about you and your service...

Still can't believe ordering from Phoenix on the 16th of August and receiving my order from Tampa on the 18th of August!! WOW

Thank you again, TJ

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Thank you!

What truly stellar service you provide. Not only did I receive a transatlantic phone call advising me of a possible delay in shipment of one item on my order, you went out of your way to expedite delivery and upgraded shipment to Fedex to make sure I received everything in good time. I didn't even have to ask!

You are an example of the very best - and show what Internet retailing should be like.

Thank you again. I will be buying from you in the future.

Kindest regards,
George P. - Newcastle, England

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Thanks for such a prompt service. Email confirmation was received same day I placed order and the TSA locks arrived 2 days later. Wow. If only more businesses could be so efficient. Will happily recommend you to our friends here and in the UK.
Lisa H., a Brit in Florida.

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DIYWindowSecurity.com is the only place on the internet that I found everything I needed in one place. I ordered on a Sunday and they quickly confirmed via message. They packed it that day (yes, Sunday!) and confirmed that action with a message. They shipped it on the next business day via Priority Mail (free). On receipt, I contacted them about a small problem; they responded within an hour or so via message and shipped on the following day. Great selection, free shipping, *IMMEDIATE* service, and excellent communication -- can't ask for anything more.
Bob Fiegel

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Lately, I find that good customer service is rare and your company shines when it comes to exceptionally good customer service. Thanks again
Lisa

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I had never ordered anything over the Internet but you made my first experience perfect. The order was handled rapidly and correctly. The order came in as promised. I have recommended you to several other people. Thank you for a very satisfying customer experience
William
Centennial, Colorado

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I wanted to thank you for your personal customer service. I did receive my locks in time before my vacation. They worked great.

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Thank you for your prompt service, I received my order today. Now I will feel more comfortable when checking my luggage.

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Thank you for responding so quickly! I believe you have a great product that will make traveling a lot simpler! Please let me know of other products in the future. Best regards.
Ken
Temple, Texas

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Everything was received as advertised and in original packaging. Smooth payment transaction.

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ordered the items on 14th April: they arrived today, 17th April. Now that's what I call efficient. And the items are Just what I'd hoped for. I'll be using the locks and seals when my wife and I visit Seattle, in June.It was great dealing with you. Many thanks from sunny Bournemouth (South coast of England).

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SearchAlert luggage locks arrived as promised. Thank you for the fast service.

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Thanks for the fast service. The locks were as described. You have my "seal" of approval.

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Received my locks today. Thanks for the fast and efficient service.

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Just thought you would like to know;The locks are fantastic, we traveled to Germany recently and were able to tell that our bags had been inspected by TSA. The red dot was the first thing I noticed on the lock

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Thanks for a great service. Speedy response to order, and prompt delivery of goods.

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Thank you for such a speedy shipment.

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Wow! You guys are fast!
I placed this order on May 14 and received it today, May 18. The locks arrived in perfect condition. Thanks for the excellent customer service and have a profitable day!

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Fast Shipping! Tested locks at work today, they work perfectly! Thanks..

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Thank you very much for the replacement lock that I received today. It is working well. I appreciate your promptness and willingness to stand behind your products.

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Great communication...fast delivery...definitely highly recommended! AAA+++

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Great price, fast fast ship, good communication. Highly recommend!

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Fast svc, quality mdse, fair pricing, good email. Thanks! A+++

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Item as advertised, fast shipping, great seller. Thanks!

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great deal and free shipping to boot, thanks

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Wow! Super fast shipping and the best price anywhere online. A+++!!!

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Prompt answer to E Mail, Quick service. Great to deal with. Thanks! AAAA+++++++

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Great Product! Shipped left Away!

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A very good person to deal with! I recommend very highly! A+++

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Great travel Lock, Fast emails & Prompt shipping Reccomend AAAA+Thanx

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Fast response and excellent service. Thank you!

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Very fast shipment and product as advertised!

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Super Fast Shipping !!!

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